Soft skills and dealing with other people Books

Would our lives, relationships and careers be better if we just STFU for a while? We live in a world that doesn’t just encourage overtalking, but practically demands it. When success is measured by how much attention we can attract, how long we can hold...

Whether you’re thinking about starting a consulting business or have been coaching for a while, Coach Builder will give you the 8-step plan every self-employed coach needs to be successful.Have you experienced a moment when you realized your...

Learn how to write and give a flawlessly funny speech for any occasion with Emmy-winning comedy writers Carol Leifer and Rick Mitchell. With a foreword by Carol Burnett.  Giving a speech about someone is hard. Giving a funny speech that people...

With eight billion people in the world, why is it so hard to meet and make new friends?   Making friends as an adult is not easy. Keeping friends isn’t easy, either. There are legitimate obstacles in our way: we’re busy, we’re anxious, and too...

An empowering handbook on how to have candid conversations around race and become a better advocate, written by a Black woman and a white woman who ask and answer 20 common, uncomfortable-but-critical questions about racism.Many people struggle to have...

There's a time for yes – and there's a time for no.Oh Hell No! is a collection of art and essays that serve a much-needed reminder to say no to anything that might waste our precious energy.

INSTANT NEW YORK TIMES BESTSELLERFormer White House Press Secretary and current MSNBC host Jen Psaki shares the surprising lessons she’s learned on her path to success and offers unique yet universal advice about how to be a more effective communicator...

Build healthy boundaries, manage difficult relationships, and live a happy life in accordance with your personal values with this unique, activity-based supplement to start or support your therapy practice.Setting boundaries can be tough—you don’t want...

Ever wonder what that raised eyebrow, nervous twitch, or lazy slouch really means? Is it profound and important...or a meaningless quirk? In The Body Language Handbook, the authors use candid photos of real people in stress-free situations, then...

Does consuming the scroll leave you feeling empty? Escape the shackles of social media and turn to Christ to set you free.By using the Bible as your handbook, you can glorify God through how you present yourself, consume, and operate on social media,...

One woman's hilarious and fascinating quest to expose the truth behind fraudulent Twitter profiles: romance scammers beware, you have met your match!Online romance fraud is a problem across the globe. It causes financial and emotional...

Strengthen your soft skills and reach your leadership potential.If you read nothing else on developing your interpersonal skills, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most...

"BIFF is simple, powerful, and impactful. This book should bemandatory reading for the entire legal industry.Once you start to use BIFF, it becomes anantidote for caustic interactions.You can'tstop the poison, but BIFF gives you the antidote to...

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere online, social...

Hit podcast host Max Dubrow reveals what teens wish their parents understood, with insight from Dr. Judy Ho. Most parents know being a teenager is hard but have no idea what is actually going on in their teen's life. Podcast host and teenager Max Dubrow,...

Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear...

Divorce is hard enough even in the best of circumstances. But what if your spouse is trying to turn the kids against you? What if your ex is hauling you into court over every little thing? What if you're being falsely accused of child abuse or domestic...

Do you want to learn how to express yourself honestly and compassionately? How to live in choice rather than submit or rebel? These are two of the key distinctions that Marshall B. Rosenberg, the creator of Nonviolent Communication, developed and taught...

What is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing...

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these skills, the goal of...

Servant Leadership Lessons from the Leadership ArboretumFrom the tradition of Servant Leadership comes a young, new, voice for the movement.Iron sharpens iron, and conscientious reflection-after-action has the possibility to turn experiences into wisdom...

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book...

Communicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual...

Harness Your Digital Empathy and Learn Skills to Be a Better Boss, Employee, and Colleague in a Virtual or Hybrid OfficeHow do you manage a poor performer over Zoom? How do you casually deliver positive feedback via Slack? What's the most professional...

A former Army interrogator shares his secrets for getting exactly what you want out of anyone, anytime.In business, school, romance, or your neighborhood, it is valuable to know what attracts people, what repels them, and what makes them tick. Choosing...

What do Elon Musk, Warren Buffet, Marissa Mayer, and Bill Gates all have in common outside of being wildly successful? They are all introverts.In today's fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one's...

The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions--of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in...

Can community-building begin in a classroom? The authors of this book believe that by applying restorative justice at school, we can build a healthier and more just society. With practical applications and models.Can an overworked teacher possibly turn...

Our ancestors gathered around a fire in a circle, families gather around their kitchen tables in circles, and now we are gathering in circles as communities to solve problems. The practice draws on the ancient Native American tradition of a talking piece...

The go-to guide for millennials who are confused about growing up-and need advice on how to do so in a mindful, happy way.If you feel like the moment you entered adulthood your entire life has become anegotiationrather than achoice, you're not alone...

Empaths are highly sensitive and feel other people's energies and emotions as if they were their own. Uniquely intuitive and hyper-perceptive, empaths are also more sensitive to collective energy, the energy of spaces, and in some cases even physical...

Aristotle's Poetics is the most important book ever written for writers and readers of stories-whether novels, short fiction, plays, screenplays, or nonfiction. Aristotle was the first to identify the keys to plot, character, audience perception, tragic...

Timeless techniques of effective public speaking from ancient Rome's greatest oratorAll of us are faced countless times with the challenge of persuading others, whether we're trying to win a trivial argument with a friend or convince our coworkers about...

Whether you're sweating over a last-minute speech or simply trying to sharpen your skills without investing a lot of time, Presentations provides expert tips you can immediately put to use. You'll get a brief overview of fundamentals like: Crafting your...