Working patterns and practices

What if companies viewed becoming world-class less as the product of successful recruitment and retention efforts and more as the outcome of a relentless focus on the growth in capabilities-even personal development-of all the people...

Companies and their leaders need a new strategy for success because, without it, change is merely substitution, not evolution. Simply put, business is becoming less about the business defining the individual and more about the individual defining the...

Essential steps for leaders working to build an antiracist organizationProviding a roadmap to workplace and organizational change, Inside Out is packed with practical tools for working collectively towards racial justice and dismantling institutional...

What all of us can do to fight the pervasive human tendency to enable wrongdoing in the workplace, politics, and beyond.It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we...

How one global organization's lingua franca mandate shaped the lives of its employees around the worldFor nearly three decades, English has been the lingua franca of cross-border business, yet studies on global language strategies have been scarce...

We do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved...

In Sleeping with Your Smartphone, Harvard Business School professor and ethnographer Leslie Perlow delves into the new connected world of work and challenges the notion that you must be constantly plugged in to be successful. Furthermore, her work and...

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable this book is for you. This collection of HBR articles will help you turn angry customers into...

Most people feel at odds with their organizations at one time or another: Managers with families struggle to balance professional and personal responsibilities in often unsympathetic firms. Members of minority groups strive to make their organizations...

Creativity has become the economic engine of the 21st century. No longer the preserve of creative industries, 'creative capital' in the form of novel thinking, navigation, interactivity and border-crossing has become crucial to success and productivity...

A self-help guide for freelancers, business owners and company employees working from home - addressing the emotional and mental challenges of working alone. 'Kind, realistic and genuinely helpful' - Observer 'Bravo on the publication of this witty,...

You do not need to climb to the top of the coldest, highest mountain to be Zen. You do not need to crawl on your hands and knees, seal yourself away in a cave, or stop eating birthday cake. Most importantly, at least for this book, you do not have to...

In our increasingly accelerated world that venerates the new, bright and shiny, many of us in mid-career sense that the ground is shifting beneath our feet, leaving us feeling invisible, undervalued and threatened by the 'digital natives' nipping at our...

WINNER of the Chartered Management Institute's (CMI's) Mangement Book of the Year Awards 2017, and a #1 New York Times Bestseller!' Extraordinary' JJ Abrams' Fascinating' Arianna Huffington' Inspire creativity and change' Richard Branson' One of my...