Office and workplace

We do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved...

Guesstimation 2.0 reveals the simple and effective techniques needed to estimate virtually anything--quickly--and illustrates them using an eclectic array of problems. A stimulating follow-up to Guesstimation, this is the must-have book for anyone...

In Sleeping with Your Smartphone, Harvard Business School professor and ethnographer Leslie Perlow delves into the new connected world of work and challenges the notion that you must be constantly plugged in to be successful. Furthermore, her work and...

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable this book is for you. This collection of HBR articles will help you turn angry customers into...

Most people feel at odds with their organizations at one time or another: Managers with families struggle to balance professional and personal responsibilities in often unsympathetic firms. Members of minority groups strive to make their organizations...

Think video games are kids' stuff? Think again. According to authors John C. Beck and Mitchell Wade all those hours immersed in game culture have created masses of employees with unique attributes. This new generation that's ninety-million strong has an...

You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. Delegating Work quickly walks you through the fundamentals of:Establishing a productive...

You've been asked to manage a key project. Its success could propel your career, but before you take the reins, you want a brief overview of what's expected of you. Managing Projects walks you through the basics start to finish, highlighting proven...

Since its release in 2006, Financial Intelligence has become a favorite among managers who need a guided tour through the numbers-helping them to understand not only what the numbers really mean, but also why they matter. This new, completely updated...

Creativity has become the economic engine of the 21st century. No longer the preserve of creative industries, 'creative capital' in the form of novel thinking, navigation, interactivity and border-crossing has become crucial to success and productivity...

In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack.  By now, emotional intelligence (EQ) needs...

Boost your productivity with these essential tips. About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief...

Whether you're sweating over a last-minute speech or simply trying to sharpen your skills without investing a lot of time, Presentations provides expert tips you can immediately put to use. You'll get a brief overview of fundamentals like: Crafting your...

It's not a revelation that work-related stress can bleed into every area of your life--making you irritable, disturbing your sleep, killing your diet - and that all these problems lead to even "more" stress on the job. But how do you stop the vicious...

Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape...

A self-help guide for freelancers, business owners and company employees working from home - addressing the emotional and mental challenges of working alone. 'Kind, realistic and genuinely helpful' - Observer 'Bravo on the publication of this witty,...

You do not need to climb to the top of the coldest, highest mountain to be Zen. You do not need to crawl on your hands and knees, seal yourself away in a cave, or stop eating birthday cake. Most importantly, at least for this book, you do not have to...

In our increasingly accelerated world that venerates the new, bright and shiny, many of us in mid-career sense that the ground is shifting beneath our feet, leaving us feeling invisible, undervalued and threatened by the 'digital natives' nipping at our...

WINNER of the Chartered Management Institute's (CMI's) Mangement Book of the Year Awards 2017, and a #1 New York Times Bestseller!' Extraordinary' JJ Abrams' Fascinating' Arianna Huffington' Inspire creativity and change' Richard Branson' One of my...

A new, expanded edition of this New York Times bestseller about reconstructing your life so that itÕs not all about work Forget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason not to,...