Business communication and presentation

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees,...

This specially priced four-volume set includes books from the HBR Guide series on the topics of Performance Management, Coaching Employees, Delivering Effective Feedback, and Leading Teams.Set--and adapt--employee and team goals Assess performance...

We all need help - especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly  uncomfortable. As a result, we do a...

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time...

Whether you're hosting a conference call or running a WebEx meeting, virtual meetings are ripe for problems. Poor call quality, people forgetting to mute, people staying muted rather than participating-the list of things that can and do go wrong...

Manage your team from anywhere.Leading any team involves managing people, technical oversight, and project administration, but leaders of virtual teams perform these functions from afar. Leading Virtual Teams walks you through the basics of:Connecting...

A curated collection of the business basics to fuel your success.You'll get up to speed fast on the most essential business skills with this set of concise, practical primers. Finance Basics explains the fundamentals of corporate finance-and its jargon;...

Negotiations are a critical part of our professional and personal lives. Whether you are working on a team project, pitching a new product, trying to get a raise, or even just planning a family event, you want to get to "yes" quickly, without stress or...

Now that you have your big idea, how will you find and convince your first investor? You need a pitch deck, of course-the perfect set of slides to convince investors to back you and your venture. But a pitch deck isn't merely a business plan put into...

You've got a great idea that will increase revenue or productivity-but how do you get approval to make it happen? By building a business case that clearly shows its value. Maybe you struggle to win support for projects because you're not sure what kind...

No matter how good you look, how much research you've done, or how perfectly your qualifications match the job description, if you're not prepared with great answers to the toughest interview questions, you won't get the job.101 Great Answers to the...

Regardless of time period, some things hold true: kindness is timeless. Invasion of privacy; divorce; relationship issues; encounters between people from different places and cultures; new technologies developed at dizzying speeds . . . the hectic pace...

An authentic, engaging, and practical guide to help college grads thrive personally and professionally.The rules have changed; the traditional workplace is dead. To BOOM in employment today, the secret is to alter the approach, andFrom Classroom to...

The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions--of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in...

When Good Communication Skills Aren't Enough Telling the story of your business is about more than writing grammatically correct proposals and emails or speaking to investors without using "ums" and "uhs." To get your message across, you have to fi nd a...

Finally, a new kind of business startup book-packed full ofpractical adviceplus essential legal information you really need but don't get in business school or anywhere else!The 7 Secret Keys to Startup Success is the one book every entrepreneur should...

For many CIOs, the value they deliver is elusive. It's not that they do not create positive business outcomes, it's that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious...

Delve into this exploration of what it means to be Korean.South Korea is now an economic and technological superpower but how, as a country, did they rebound so quickly from war and political unrest? And how can that success be replicated in other...

South Korea is one of the greatest economic success stories of the past 60 years, and more and more Westerners are travelling to this bustling, modern country for business and pleasure. But no matter why you visit, an understanding of Korea's etiquette...

An essential guide to cultivating joy in your professional and personal writingWriting should be a pleasurable challenge, not a painful chore. Writing with Pleasure empowers academic, professional, and creative writers to reframe their negative emotions...

You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group, but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened,...

In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement...

Meet Justin Campbell. He's a new MBA graduate who's landed a job with a strategy consultancy. His engagement team is on a mission: help HGS Inc., a specialty chemicals firm, define and execute a strategy for exploiting a textile technology the company...

In The Japanese Mind, Roger Davies offers Westerners an insightful guide to understanding the unique aspects of Japanese culture.Readers of this book will develop a comprehensive grasp of Japanese society and the core values that remain at its foundation...

Packed with concise, practical tips from leading experts-and examples that make them easy to apply-the HBR Guides provide smart answers to your most pressing work challenges. Arm yourself with the advice you need to succeed on the job, from the most...

Whether you're sweating over a last-minute speech or simply trying to sharpen your skills without investing a lot of time, Presentations provides expert tips you can immediately put to use. You'll get a brief overview of fundamentals like: Crafting your...

We are good at designing beautiful products and we offer good services. We always know exactly what the user wants and we know dozens of methodologies. However, if we have to convince our customers and colleagues, we find it rather difficult. For one...

In the beginning was the Word. Now there's PowerPoint. It's used for weddings, warfare and webinars, for literature, lessons and law. And, of course, to tell everyone that Q4 is going to be a lot more challenging than Q3. PowerPoint is probably the...