Business communication and presentation

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales...

Learn the keys to energizing your writing, engaging readers, and breaking out with influence.What good will it do to skillfully craft a written argument if you lose your audience Simple emails, formal reports, blogs, presentations, articles—they need...

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.The Diversity Gap is a fearless, groundbreaking...

Whether you’re thinking about starting a consulting business or have been coaching for a while, Coach Builder will give you the 8-step plan every self-employed coach needs to be successful.Have you experienced a moment when you realized your...

In the first book on philanthropy written from a donor’s perspective, businesswoman and philanthropist Lisa Greer lifts the lid on our charitable sector, with an authentic account that describes exactly how outdated...

Inspire and motivate your team using powerful verbal and nonverbal communication strategies.Today’s leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine.Kasia Wezowski, a...

With a new foreword by Ken BlanchardAdapting One Minute Manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of...

In his New York Times bestseller Steal Like an Artist, Austin Kleon showed readers how to unlock their creativity by “stealing” from the community of other movers and shakers. Now, in an even more forward-thinking and necessary book, he shows how to take...

Leadership can be a blessing or a curse. It can help people rise up to a better life, or it can cause people to fall into despair. Become part of the solution by becoming a high-road leader. The world's most influential leadership expert, John C...

Make the connections that will help you succeed - and advance faster.Networking doesn't stop once you've landed the job. Building a high-quality, diverse network is key to learning and growth, influencing others, and launching your...

Be mindful, empathetic, and authentic-even on-screen.Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging.Virtual EI explores how to develop, practice, and...

This essential guide to Chinese etiquette will make embarrassing social blunders a thing of the past! Whether you're traveling for business or pleasure, whether your stay will be long or short, your visit to China will be more pleasurable and...

Drive transformation.Change is now constant. As a leader, you must serve as interpreter, project manager, cheerleader, and conduit. Plans evolve. Contexts shift. Progress happens in fits and starts. Through it all, you must push your team forward even...

Strengthen your soft skills and reach your leadership potential.If you read nothing else on developing your interpersonal skills, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most...

A colour-illustrated introduction to the basic principles of visual language that every content creator and consumer needs to know.The right images capture attention, pique curiosity, and inspire viewers to stick around long enough to read any...

Evaluation-oriented instructional design that delivers business results.Rethink how to design training instruction to meet bottom-line business goals. With his eight-step framework for measurement and evaluation-focused instructional design, Kristopher...

Collaborator. Communicator. Connector. Coach.As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation, develop talent, execute on strategy, create an inclusive culture, and help your...

The ultimate guide to data visualisation and information design for business.Making good charts is a must-have skill for managers today. The vast amount of data that drives business isn't useful if you can't communicate the valuable...

Inspiring conversations, advancing together.The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name, and related articles, stories,...

Germany - powerhouse of Europe and pillar of the Eurozone - feels reassuringly familiar. However, despite superficial appearances, this is a country that operates very differently from the USA and Britain. German history is more than a thousand years old...

A long-running bestseller, Etiquette Guide to Japan has already helped generations of visiting business professionals and tourists negotiate the complexities of Japanese culture. Now completely revised and updated, this new edition...

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these skills, the goal of...

Singapore is a land of immigrants. Although the Chinese are by far the largest ethnic group, it is more of a salad bowl than a melting pot-although a common identity has emerged since independence in 1965. With no natural resources, the newly independent...

Culture Smart! Denmark introduces you to the Danish people and the values they hold dear. Mention Denmark and some people will think of marauding Vikings with horned helmets, looting and pillaging their way across Europe. Others may think of one of...

Providing information not found in standard guides about daily interactions, cultural dos and don'ts, etiquette, and the ways business is conducted Culture Smart! Israel marks the nation's 70th year of independence in a concise cultural guide that...

Offering invaluable information and illustrations to help travelers understand a country's people and avoid cultural faux pas Taking readers beyond the stereotypical images of windmills, clogs, and tulips, this pocket-sized guide helps visitors...

Culture Smart! Zambia offers the reader a glimpse behind the tourist panorama of unspoilt nature and the busy urban life, luxury hotels, shopping malls, and rush-hour bottlenecks of Zambia s big cities. It paints a vivid picture of the psyche of a people...

South Africa has been described as "A World in One Country" and a "Rainbow Nation." Its landscape ranges from miles of glorious beaches to the inland desert of the Karoo, the sweeping grasslands of the Highveld plateau, and the subtropical bush of the...

When you enter Greece's mountainous peninsula, with its long coastline and unique archipelago, you are returning to the cradle of Western civilization. And while the ancient Greeks fashioned our political, ethical, aesthetic, and scientific values, their...

Visitors marvel at Hong Kong's breathtaking location, its amazing architecture, its exciting shopping, and its fine dining. And yet it is a land of opposites of order juxtaposed with chaos, of ancient etiquette and seemingly abrupt manners, a place where...

Italy delights and stimulates with its magnificent cities and monuments, stunningly beautiful landscapes, glorious art and architecture, rich food, elegant design and fashion, and charming people. Italian style and culture have been exported all over the...

In the popular imagination Spain conjures up a picture of rapacious conquistadores, fiery flamenco dancers, and brilliant artists. All true enough--but how closely does everyday life in modern Spain conform to these dramatic stereotypes? Culture Smart!...

Don't just see the sights-get to know the people.Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency,...

Don't just see the sights? get to know the people.The Philippines may appear to be one of the most Westernised countries in Asia. However, the realities of Filipino life are complex; the faade of the English language does not run deep.Culture Smart!...

A practical and compact guide to writing for professionalsWriting is an essential skill in today's workplace. From messaging platforms and social media to traditional forms of communication like memos and reports, we rely on words more than ever. Given...

Plastic Technologies, Inc., was founded by Dr. Tom Brady in 1986 when he left Owens-Illinois, Inc. to continue the development and commercialization of PET plastic containers, which he and others had initiated at O-I. Over its 35-year history, PTI has...

"High-Value Writing: Real Strategies for Real-World Writing" helps readers manage the writing challenges they face at work and elsewhere in life. Many of us haven't talked about writing since school, but workplace writing has different requirements. How...

Performance management is changing. Adapt your approach along with it.For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at...

Build trust - and create more value.Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience - and results. But it's not just numbers and strategies...

Pfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change.A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common...

If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review.The best leaders know how to communicate clearly and persuasively. How do you stack up? HBR's 10 Must Reads on Communication 2-Volume...

Named one of '22 new books...that you should consider reading before the year is out' by FortuneA research-based, practical guide for how to handle difficult people at work.Work relationships can be hard. The stress of dealing with...

Is your message getting through? The right communication tactics can motivate your people-and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've...

Conduct more productive conversations.As a working parent, you lead meetings, advocate for your children, and make presentations that win clients&#8212all with ease. But when your personal life spills into your professional life&#8212whether...

Connect with your team, even when you're far away.Virtual meetings. Video calls. Emails and chat messages. These technological conveniences can be helpful when you're working remotely. But the actual experience of getting your work done while remaining...

Your brand is unique. Your website content should be, too.Many businesses believe they know what sets their brand apart from the competition, only to discover they aren't connecting with their audience. With Content is King as your guide, you'll uncover...

Are your employees stuck in a rut? Do they seem dissatisfied or unmotivated? As a manager, there are ways that you can encourage your team to work more productively, efficiently, and enthusiastically.By understanding what drains your employees and...