Business communication and presentation Books

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales...

Learn the keys to energizing your writing, engaging readers, and breaking out with influence.What good will it do to skillfully craft a written argument if you lose your audience Simple emails, formal reports, blogs, presentations, articles—they need...

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.The Diversity Gap is a fearless, groundbreaking...

Whether you’re thinking about starting a consulting business or have been coaching for a while, Coach Builder will give you the 8-step plan every self-employed coach needs to be successful.Have you experienced a moment when you realized your...

In the first book on philanthropy written from a donor’s perspective, businesswoman and philanthropist Lisa Greer lifts the lid on our charitable sector, with an authentic account that describes exactly how outdated...

Inspire and motivate your team using powerful verbal and nonverbal communication strategies.Today’s leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine.Kasia Wezowski, a...

How do you lead a fulfilling life? That profound question animates this book of inspiration and insight from world-class business strategist and bestselling author of The Innovator’s Dilemma, Clayton Christensen. After beating a heart attack,...

With a new foreword by Ken BlanchardAdapting One Minute Manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of...

In his New York Times bestseller Steal Like an Artist, Austin Kleon showed readers how to unlock their creativity by “stealing” from the community of other movers and shakers. Now, in an even more forward-thinking and necessary book, he shows how to take...

Leadership can be a blessing or a curse. It can help people rise up to a better life, or it can cause people to fall into despair. Become part of the solution by becoming a high-road leader. The world's most influential leadership expert, John C...

Make the connections that will help you succeed - and advance faster.Networking doesn't stop once you've landed the job. Building a high-quality, diverse network is key to learning and growth, influencing others, and launching your...

Be mindful, empathetic, and authentic-even on-screen.Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging.Virtual EI explores how to develop, practice, and...

"Powerful, profound, and beautifully written,Brand Seductionraises the bar for every marketer to do work that truly matters." -Seth Godin, author of All Marketers Are Liars"Clever, creative, and jam-packed with useful insights, Brand Seduction shows how...

This essential guide to Chinese etiquette will make embarrassing social blunders a thing of the past! Whether you're traveling for business or pleasure, whether your stay will be long or short, your visit to China will be more pleasurable and...

Drive transformation.Change is now constant. As a leader, you must serve as interpreter, project manager, cheerleader, and conduit. Plans evolve. Contexts shift. Progress happens in fits and starts. Through it all, you must push your team forward even...

Strengthen your soft skills and reach your leadership potential.If you read nothing else on developing your interpersonal skills, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most...

Explore the rich history of Canada's largest ranch.Douglas Lake is the largest ranch in Canada, encompassing over one million acres of BC's south-central interior, and thousands of people have worked there since it was founded in the mid 1880s. Douglas...

Another tell it like it is, no holds barred addition to Dan Kennedy's No B.S. series which has sold hundreds of thousands of books worldwide. Dan S. Kennedy is back and making a large presence in 2024 with a new speaking tour, podcast features, and event...

Evaluation-oriented instructional design that delivers business results.Rethink how to design training instruction to meet bottom-line business goals. With his eight-step framework for measurement and evaluation-focused instructional design, Kristopher...

There are more similarities than differences between how artists and scientists work. Both ask countless questions. Both search in earnest for answers. Both are dedicated to reaching the best results. Not so different from today's trainers, are...

Collaborator. Communicator. Connector. Coach.As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation, develop talent, execute on strategy, create an inclusive culture, and help your...

The ultimate guide to data visualisation and information design for business.Making good charts is a must-have skill for managers today. The vast amount of data that drives business isn't useful if you can't communicate the valuable...

Inspiring conversations, advancing together.The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name, and related articles, stories,...

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms, elegant culture, military prowess, and technological precision have long been the envy of friend and foe alike. Today, even as Japan adapts to a...

Germany - powerhouse of Europe and pillar of the Eurozone - feels reassuringly familiar. However, despite superficial appearances, this is a country that operates very differently from the USA and Britain. German history is more than a thousand years old...

A long-running bestseller, Etiquette Guide to Japan has already helped generations of visiting business professionals and tourists negotiate the complexities of Japanese culture. Now completely revised and updated, this new edition...

Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear...

Collaborating in the Workplace arms readers with tips to help teams collaborate and create more powerful outcomes. Focusing on the key skills necessary for effective collaboration, along with practical exercises to help improve these skills, the goal of...

Singapore is a land of immigrants. Although the Chinese are by far the largest ethnic group, it is more of a salad bowl than a melting pot-although a common identity has emerged since independence in 1965. With no natural resources, the newly independent...

Culture Smart! Columbia will help you to understand the complex and often contradictory nature of the Colombian people why they think and behave as they do and will show you how you can blend in with these fun-loving, self-reliant individualists. As a...

Culture Smart! Sri Lanka outlines this fascinating island-nation s rich and complex history, and reveals the forces that have shaped its sensibility and development over the years. It guides you through the beliefs, attitudes, and customs of the people...

Culture Smart! Denmark introduces you to the Danish people and the values they hold dear. Mention Denmark and some people will think of marauding Vikings with horned helmets, looting and pillaging their way across Europe. Others may think of one of...

Providing information not found in standard guides about daily interactions, cultural dos and don'ts, etiquette, and the ways business is conducted Culture Smart! Israel marks the nation's 70th year of independence in a concise cultural guide that...

Offering invaluable information and illustrations to help travelers understand a country's people and avoid cultural faux pas Taking readers beyond the stereotypical images of windmills, clogs, and tulips, this pocket-sized guide helps visitors...

Culture Smart! Zambia offers the reader a glimpse behind the tourist panorama of unspoilt nature and the busy urban life, luxury hotels, shopping malls, and rush-hour bottlenecks of Zambia s big cities. It paints a vivid picture of the psyche of a people...

When you enter Greece's mountainous peninsula, with its long coastline and unique archipelago, you are returning to the cradle of Western civilization. And while the ancient Greeks fashioned our political, ethical, aesthetic, and scientific values, their...

Visitors marvel at Hong Kong's breathtaking location, its amazing architecture, its exciting shopping, and its fine dining. And yet it is a land of opposites of order juxtaposed with chaos, of ancient etiquette and seemingly abrupt manners, a place where...

The people of this land of white summer nights and pristine lakes are famous for their sisu, a form of enterprising stoicism. They are survivors; if you were stranded on a desert island, your ideal companion would be a Finn. Before you knew it, the sauna...

Divided along the 38th parallel, modern Korea is the subject of two very different political, social, and economic experiments. Today the military might of the Marxist-Leninist North confronts the soft power and prosperity of the uber-capitalist South,...

For thousands of years, the Chinese believed that they had created a perfect social system based on Confucian values, tempered by the Mandate of Heaven. Dynasties came and went, but the essence of being Chinese remained essentially unchanged until the...

Italy delights and stimulates with its magnificent cities and monuments, stunningly beautiful landscapes, glorious art and architecture, rich food, elegant design and fashion, and charming people. Italian style and culture have been exported all over the...

In the popular imagination Spain conjures up a picture of rapacious conquistadores, fiery flamenco dancers, and brilliant artists. All true enough--but how closely does everyday life in modern Spain conform to these dramatic stereotypes? Culture Smart!...

Set aside your preconceptions of postcard scenery, chocolate, cheese, faceless bankers, and spotless cities. The real Switzerland is anything but bland. This small, multilingual, and fiercely independent country in the heart of Europe is full of...

Don't just see the sights-get to know the people.Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency,...

Discovering the Russian soul is like opening a matryoshka, a Russian doll, and revealing the many layers. The Russian orthodox religion is unique, Russian history is tragic, and the people are unpredictable. Russia's military and political power, as well...

A practical and compact guide to writing for professionalsWriting is an essential skill in today's workplace. From messaging platforms and social media to traditional forms of communication like memos and reports, we rely on words more than ever. Given...